Our Workshop

We have designed our workshop to suit the needs of all modern bikes, from cargo and EAVs to commuters, mountain, road and e-bicycles. Some bikes are not well suited to being serviced in small workshop spaces. Many are too big for the space, and some even too heavy to fit in a traditional repair stand. We love big, odd-shaped bikes!

Customers are welcome to visit us at our workshop for a chat, we are happy to give advice on all bikes at any time.


In contrast to standard practice in the bike industry, we do not offer a menu or tiered list of services. Our ethos is to carry out what needs doing and charge for the work we do, based on our hourly rate of £35 per hour (plus VAT); we will provide an estimated cost once we have assessed the bicycle and identified what it requires. New customers often ask us the cost of a service, so we have some examples of typical services below as an indicative guide:

Our Ethos

Standard Hybrid and Road Bicycles (cable-operated, externally routed)

A six monthly service for this mechanical, rim brake hybrid used as a daily commuter. The bike was cleaned using our eco-friendly microbial parts washer from Rozone, and the worn components replaced with new (chain, freewheel, brake shoes and cable inners/outers). This took one and a half hours (£63 labour), and with parts came to £143:

We serviced this road bike four months prior, but with regular use on pot-holed roads, the front wheel needed truing, a puncture repair and the brake shoes replacing. The bike was cleaned and the worn components replaced with new (brake shoes and inner tube). This took one and a half hours (£63 labour), and with parts came to £71:

More Complex Bicycles (e.g. internally-routed hydraulic brakes, electric and cargo bikes)

The design complexity of some bikes, or the extent of the work required, means more time is needed to complete a service. Due to these variables, we can provide an indicative cost when assessing your bike.

We stripped all components from this customer’s road bike, and swapped them over to a new carbon, fully internally routed frame and integrated cockpit with hydraulic disc brakes. This took five hours (£210 labour):

 

Visit Us

We are easily accessible by car, (located just off the A4142 / Eastern By-Pass Road), with free parking on-site for up to one hour.

If travelling by bicycle, we are close to National Cycle Routes 5 and 57. There are also regular public transport links with buses 3A, 5, 1, 11, 11X, 46 and 49 all stopping nearby.

Cytech Master Tech Can logo with five blue stars.
Bosch logo above text reading "eBike Expert" with an illustration of a bicycle on a gray background.